“Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart” ~Henry Clay

It is hard for me to comprehend how people and even businesses just can’t seem to understand how common courtesy goes a LONG way.

Common courtesy is SIMPLE aka NOT hard. It requires so little, yet people just can’t seem to do it. I don’t get it. When a restaurant screws up an order, TELL the customer what happened, apologize, and, in some cases, comp all or part of that meal…especially if it’s a group. If you’re an apartment complex, check your voicemail and respond back so that “someone” doesn’t have to go without hot water for 4 days. If you’re a friend and you can’t do something you said you were going to do, at least TELL someone you can’t do it rather than having them wait for you.

I could go on and on. I just don’t understand how common courtesy has gotten so lost in our society. Common courtesy may not change a situation, but it will at least lower the pissed-off factor. Ignoring people, not giving them the full story, etc. just give the impression that you don’t care and that’s not something anyone wants to feel, personally or in a business situation.